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Response Time Matters

Have you ever called into a service provider and been told that the hold time is over 10 minutes even though the recording repeatedly tells you how important you are?

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4 Key Services Every Managed Service Provider Should Provide

If you are considering outsourcing your company’s technology management and support to a Managed Services Provider (MSP for short), you’ll first want to make sure they offer these 4 key services; Help Desk, Backups, Security, and Remote Management and Monitoring.

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