Downtime. Audits. Regulations. Security breaches. Customer expectations. These are only a few of the things that put your business at risk when not managed proactively and effectively. Whether you want to deal with them or not, they are real threats and cannot be swept under the rug.
When technology is not a core competency in your company, it will quietly and invisibly bleed your time and money if not managed effectively. Costs are reactive and quietly pile up with every issue you face. Before long, technology costs become a money pit that offer little to no return back to your companies' success.
Many organizations do not have the want or need to employ an internal IT organization. Inevitably, someone in the company lacking qualification and time has to play the IT support part on a weekly basis and put out the fires. Every hour they spend on IT related issues is an hour they are not focused on strategic objectives they were hired to deliver. It is a silent productivity killer that consumes an average of 5-10 hours per week.
Technology is often viewed as a necessary evil and lacks the appropriate strategy, budget and resources to be truly effective. It is often a reactive response to a proactive need and typically runs in a silo, rather than aligning to and driving business growth. Thus, the market is at a crossroads - you can no longer grow a business or lead a market without aligned technology, but you lack the time or resources to manage your technology effectively.
We already know what you are thinking - Technology as a competitive advantage? Impossible, right? Wrong.
In today's business world, technology drives growth.
Jack was befuddled. He had wanted to learn the Art of IT Support under the Master, but just didn’t understand.
Jack was summoned to the Master’s lair the next day. “Jack, please show me the blacksmith’s checklist.”