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Many mid-sized firms already have an Information Technology (IT) department, which handles the desktop support, and day to day maintenance of the infrastructure. Usually mired down in day to day problem fire fighting, there is little to no time for strategic planning, or the investment in training that is necessary to undertake a significant change in the core infrastructure – enterprise technologies such as Microsoft Exchange, Citrix XenApp, VMware, business continuity planning, etc.
Interestingly enough, small businesses suffer in much the same way. While they usually don’t enjoy having their own IT department, the outside “computer guy” who supports them is run so ragged, they are not able to invest adequately in learning new technologies to help their own clients.
We understand this, and decided to level the playing field. For the small businesses, we created our ConnectCare Outsource IT, which gives our clients an enterprise level IT department at a very affordable price. We constantly invest in our team to leverage our cutting edge skills and knowledge to reduce the total cost of running IT for our clients, and even turn our clients IT infrastructure into a profitable asset rather than just a cost liability.
For midmarket and enterprise clients, we provide the specific skill sets and talents to help you design and implement projects such as a Citrix XenApp deployment for remote access to your applications, VMware server virtualization and consolidation to reduce data center acquisition and operational costs, and data replication and application failover as part of a larger business continuity plan.