Outsourcing is an ever-growing industry and is a familiar concept to many South Florida businesses. Over 281 billion dollars were spent on IT outsourcing in 2015 alone according to Statista. As more and more cost and quality conscious businesses in our area and around the globe are turning to outsource their non-core business processes, outsourcing has revolutionized the way business is done in almost all sectors.
Have you ever called into a service provider and been told that the hold time is over 10 minutes even though the recording repeatedly tells you how important you are?
Businesses invest in technology because they recognize the benefits that the technology can bring to their operations and service offerings.
The unfortunate truth of the matter is that quite often, after the initial investment, that new shiny piece of technology equipment can lose its' luster. Just like cars need oil changes and inspections on a regular basis, the technology in your office needs regular reviews to keep them running smoothly... This is why your South Florida business needs an annual IT Audit!
If you are considering outsourcing your company’s technology management and support to a Managed Services Provider (MSP for short), you’ll first want to make sure they offer these 4 key services; Help Desk, Backups, Security, and Remote Management and Monitoring.