NOC for South Florida Businesses
NOC (Network Operations Center) refers to the location from which our specialty trained IT administrators supervise, monitor and maintain your South Florida company’s network as part of our managed IT services.
NOC also covers proactive work and serves as the command center for the environments we manage for businesses from Coral Gables to For Lauderdale, from Boca Raton to West Palm Beach. It is an critical part of our overall client IT managed services strategy.
NOC includes management, monitoring and addressing of a company’s technology issues before they happen as well as reacting to issues that come up.
Proactive Items Covered Under NOC:
- Checking backups.
- Managing updates for Windows and Mac.
- Keeping Antivirus up to date.
- Monitoring systems and networks for compliance, performance or any trends that require attention.
- Root cause analysis to figure out the source of recurring problems, and fix them permanently
Kaseya is the name of the app we use to manage the Windows and Mac based computers. It’s made by a company called Kaseya - www.kaseya.com
We have different automated alerting and monitoring systems that all feed into our Network Operations Center. These are tracked in our NOC using our centralized ticketing system as well as on web based dashboards.
Contact our friendly and knowledgeable IT support customer service team at 954-920-9604 to learn about NOC, Help Desk Support and other ways we help South Florida businesses with their IT needs as part of our IT managed service offerings. We are located in Hollywood, Florida and service businesses from Miami to Fort Lauderdale to West Palm Beach.