Worry-Free IT is all inclusive-IT
What Does Your Forever IT Company Mean?
Most of our current clients have horror stories about their previous IT companies. We’ve heard them all. Slow response times. The same problem causing downtime over and over with no lasting fix. No long term vision to help them grow. Backups that didn’t work. And the biggie, unexpected, runaway costs. That’s how they ended up finding us. We show them there is a different approach to IT. We offer a true partnership built around your business and growth vision. Technology should be your competitive advantage. Through our consultative approach it can be. So many business owners just came out and told us, “That’s us. You’re the only IT partner we're using from now on!” That’s how we can become Your Forever IT Company.
Everything is included in Flat Fee pricing
Great companies want proper budgets. Technology can be a predictable expense or a murky black hole with large, expected expenses. We know that with our proven technology assessment, strategic planning and best practices for maintenance, we can flatten those IT costs out into an affordable, predictable, flat monthly investment. Our ConnectCare flat-fee pricing model for IT services is our simple, straightforward way for businesses to manage their technology costs. Instead of worrying about unexpected expenses or fluctuating monthly bills, you pay a consistent, predictable fee for all your IT needs. The ConnectCare model is built on Proactive Maintenance which lowers your downtime, increases security and maximizes your investment in technology. We understand it’s a different way of doing business but if you’re ready to learn how some of the fastest growing companies in South Florida are partnering with us, give us a call.
Learn More Call 954.920.9604 to schedule a consultation
15 Minute Response Time
One-hour response time guarantee with a goal of 15 minutes
While we guarantee we will respond to your support ticket within one hour, our goal is to touch base with you within 15 minutes and we consistently hit this goal. Initially, clients are surprised how quickly we call them to assess their problems. Most remote support tickets are resolved within an hour!
Save HALF
in One Year
Reactive support tickets are cut in half within the first year
As we remediate, protect and proactively maintain your network, we see Reactive Support Tickets go down by 50% in the first year! That means more uptime, performance and employee satisfaction for your team.
Live & Local
24/7 Help
A live support specialist will answer your support requests
Computer Problems never take a vacation. Neither does our Help Desk. We’re available to you 24/7 to help you whenever and wherever you need it. Feel free to call us whether you’re on the road or burning the midnight oil and need help fast!
