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7 Questions to Ask When Shopping for IT Support

December 05, 2011 Managed IT Services

For the last 30 years, we at Connections for Business have been providing top-notch IT support to small and medium sized companies throughout South Florida. We believe our clients should be knowledgeable when it comes to exactly what to ask regarding computer support.  To that end, we've compiled a list of 7 questions to ask when shopping for business computer support in Fort Lauderdale and want to share it with you!

1. Can my business afford to outsource our IT department?

YES!  We believe that you can afford to outsource your IT department to us.  We also believe that you'll look at us as more than just another vendor and as a part of your team?

2. Will I have around the clock support?

YES!  We offer 24 hour a day, 7 days a week, 365 days a year support so you can rest assured when it comes to the type of support that's available.

3. Do you implement new hardware and software?

YES!  Not only do we assist in implementing new hardware and software, but we will provide ongoing training to your employees as needed.

4. Are you up-to-date on current and new technology trends?

YES!  We strive to provide the best IT support possible and to that end promise to stay on top of what's going on in the world of IT today.

5. Is data backup really necessary?

YES!  We cannot stress enough how important data backup is.  Onsite, off site, whichever you prefer, we can offer you the best.

6. Can you really provide the best in security?

YES!  We understand how important security is and how aggressive malicious software and the people who build it are.  We want to protect your company just as much as you do.

7. Do you offer virtual hosting services?

YES!  Many companies today prefer to partake in virtual services regardless of their size.

Obviously, depending on the type of business you're running, there may be more than seven questions to ask when shopping for IT support, but this is a great start!



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