AI Can Save Your Business Money - Here's How!

 As people start looking at their practice management software, or they start looking at, in my case, a ticketing system where we're dealing with something, having those tickets be able to be auto categorized into the type of ticket. It's a new user request. It's an email help request. It's a printer problem.

Helps me to go ahead and format and, and associate internal help desk articles or help desk process, how to go ahead and troubleshoot a printer problem, how to go do different things, and I can associate that to a ticket. Why? By the time now, the help desk technician opens up the ticket they've already got a summarization of what's going on, plus two or three things that's go ahead and start stepping into in the diagnostics and troubleshooting.

Ultimately, it drives the customer value and our value. Everything's a little bit faster. Everything's a little bit more efficient. Everything's a little bit tighter. That's real value, and it's not really done by some big magic AI. It's done by these little incremental pieces all over the place. We're just looking for how can we use AI for process improvement throughout our environment?

And if we do that consistently over the course of the year, and we find multiple ways to improve, we can save minutes to hours of our labor time. That's pretty significant.