For most companies, outsourcing IT is the right option.
How you go about doing that is key however. Whether a traditional IT consultant or a break/fix option, you get what you pay for. More often than not, that is unresponsive and unreliable service that gives the appearance of being low cost, but actually decreases productivity, leads to additional downtime, and costs you significantly more over the short and long term. Worse yet, requires internal resource focus it keeps technology in the back office where it can never promote your growth.
Aligning technology to your strategic objectives creates a direct map between performance and success and enables continuous monitoring to ensure performance is maximized. Increase business and technology performance by leveraging proactive, shared support and systems that often resolve issues before they exist and delivers worry free IT that makes you more agile, available and responsive.
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