3CX Cloud Based Phone Systems VoIP Softphone and Smartphone Apps
Since 1977, Connections for Business in Fort Lauderdale has established itself as one of South Florida’s premier IT and technology service providers.
As a certified retailer of the powerful 3CX cloud based VoIP phone systems, we help small to medium sized enterprises from Coral Gables to Fort Lauderale to West Palm Beach reduce their telephony bills while providing value to their end users with a unified communications experience.
3CX Cloud Hosted VoIP Services
Enabling businesses to get the most out of their telephony services is just another way Connections for Business can provide value to your organization while simultaneously saving money for your South Florida company.
When you host your VoIP infrastructure in the cloud, you only pay for what you need. This means that your upfront costs are nominal and as your business expands and on-boards new employees, you’ll only pay for the VoIP services you need.
Unified Communications Solutions Using 3CX
Whatever sized company you have, leveraging the right unified communications solution can raise your business communications to a higher level, helping your organization achieve enhanced collaboration, greater mobility, increased productivity and optimized customer experience. 3CX’s UC functionality is inbuilt and included as standard on-premise or in the cloud, all on one user-friendly platform – There is no need to buy extras or add ons.
When Connections for Business installs 3CX’s modern, intuitive VoIP softphone and smartphone apps, your South Florida business will have instant access to communication tools such as:
- Instant messaging
- Web conferencing
- Web chat / talk
- Fax to vmail
Complete Control of Call Flow
If your organization deals with more calls than it can handle, let Connections for Business create a game plan that uses the 3CX VoIP cloud platform as a method to expedite your call flow.
If your customers are able to get telephone based assistance by selecting the correct options from the menu, your business can begin streamlining its internal operations while agents can successfully help clients with a first point-of-contact resolution.
Connections for Business in Fort Lauderdale can create a call tree alongside an intelligent IVR that will replace your existing PBX system at a fraction of the cost.
This will allow you to integrate call flow patterns that will ensure customers do not have to talk to multiple people when they call your office. This strategy provides value your end users and as well as your customers.
VoIP Disaster Recovery - Solved
Did you know that nearly 50% of small businesses do not have a disaster recovery plan?
With South Florida being a sweet-spot for hurricanes, can your current phone system withstand a major severe weather event? If your current phone system is hosted onsite, the answer is likely “No.”
When you build your 3CX VoIP system in the cloud, you can take advantage of a worldwide network of data centers that are designed to ensure your servers stay up and running regardless of any type of disaster recovery situation that presents itself.
Your 3CX installation can be hosted with major cloud service providers such as Microsoft Azure, Amazon Web Services and Google Cloud Platform.
Even if your office is offline, your business will still be able to field calls. Since 3CX has an app that will allow users to take business telephone calls from a smartphone app, your end users can utilize mobile networks to continue fielding phone calls during a disaster recovery event.
Could your business benefit from integrating Unified Communications featuring the 3CX cloud hosted VoIP system? Contact Connections for Business today in Fort Lauderdale to get a no-obligation quote or call (954) 920-9604 for your next phone system upgrade.