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Zen and the Art of IT Support - The Moral of Our Story

November 21, 2014 Managed IT Services

Jack was befuddled.  He had wanted to learn the Art of IT Support under the Master, but just didn’t understand.

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Zen and the Art of IT Support – Document

November 14, 2014 Managed IT Services

Jack was summoned to the Master’s lair the next day.  “Jack, please show me the blacksmith’s checklist.”

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Something's "Phishy" this Holiday Season

November 11, 2014 Phishing

The other day a friend invited me to go fishing. And while sitting around for hours baking in the sun, waiting for what seems like forever for a “bobber to bob” – may be fun for some, to me it’s just not top of the list for activities I’d do on a Saturday afternoon. (No offense to the fishing aficionados!)

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Zen and the Art of IT Support – Guarantee

November 07, 2014 Managed IT Services

The Master sent Jack to a friend of his at a neighboring blacksmith’s shop, who was having trouble with his network.  The Master said, “Jack, go to my friend’s shop and use this checklist to analyze his network.  Then, report back to me.”

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David's Desk: Virtual Insanity

November 06, 2014

Driving into work today, I heard an old classic, "Virtual Insanity" by Jamiroquai. As I was belting out the lyrics (of course I was alone in the car), the repeated use of the word 'virtual' got me thinking about our own virtualization services. In truth, without proper virtualization in a network, it can lead to insanity.

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Cloudy with a Chance of Productivity

November 03, 2014

The weather report is in, and it's "cloudy with a chance of productivity!"  With all the talk about cloud computing these days, you might be wondering how it could impact your company.

Cloud based managed services are a safe alternative to storing business data and information on your servers. Also it represents a cost-effective way to run your company and its computer system. Why? Because you don’t have to go and buy all kinds of expensive equipment for your infrastructure. By letting us store your information and manage your services on our servers, you are saving lots of money you can use for other things.

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