If you are considering outsourcing your company’s technology management and support to a Managed Services Provider (MSP for short), you’ll first want to make sure they offer these 4 key services; Help Desk, Backups, Security, and Remote Management and Monitoring.
We've all heard of productivity killers. They’re the things that take us away from what we should really be focused on. Everyone on your staff is there for a specific reason and so the concept of opportunity cost is what you’ve potentially mis
We've all heard about hackers breaking into public WIFI to steal identities. Many of us have also seen stories about hackable smart cars and hacked garage doors mysteriously going up and down. But did you know that your refrigerator, your Grandpa's pacemaker and many other devices whose security we take for granted could be the target of a hack as well?
There are 4 main types of IT Service Providers that support small and medium sized businesses in South Florida. When looking for a new company to help you with your IT it’s helpful to know what types of providers are out there and how they’re organized.
Many South Florida business owners believe that working with an outsourced IT vendor seems expensive and complicated, so instead of hiring an IT guy they try to tackle the responsibilities themselves.
The truth is, we’d all have strong, hard to crack passwords if we had impeccable memories, but we don’t.
So instead of creating a unique password comprised lower case, upper case and special characters as recommended by PCMag, most of us are guilty of taking the easy way out and just using something like this - Saltlife2018.
The problem is, even a low-grade hacker could run a script to crack your not-so-clever password (no offense!). If a hacker gained unauthorized access to our computer, network, smartphone or tablet, it would cause us a world of trouble. Yet most of us think, “if could never happen to me!”
Have you ever called into a service provider and been told that your hold time is going to be about 30 minutes?
Have you ever sent an email to a service provider that somehow disappeared into the ether?
Have you ever been given a specific service time window only to find that the guy shows up late or doesn’t show up at all?
Your South Florida business is growing at an alarming rate, and you’ve climbed many high hurdles to get there. So, what’s next? What decisions will you need to make in Q1 2018 in order to maintain the growth of your business? It’s become apparent you’re going to require help from additional resources, one of those being an IT Provider. But, what kind of IT Provider is your organization looking for?
If you’ve got a sophisticated alarm system in your home, chances are you’ll sleep better knowing that its technology will set off a loud siren, alert the emergency responders and most likely scare your intruder away. With cyber threats on the rise, wouldn’t it be wonderful to have a “security system” for your computer too? You worry about all the different ways you can be victimized. The simple truth is, the more proactive we are in practicing online safety, the safer we will be.
We all intend to do it every year, yet only the strong-willed follow through. I’m talking about our New Year’s Resolutions and this year I think the focus should be on the good health of the IT systems of our South Florida based businesses!
